Privacy Protection Policy

inf99 Privacy Policy

The security of your personal information is a top priority for inf99. This policy explains how your information is collected, protected, and handled.

Last updated: 29 October 2026
1

Introduction and Purpose of This Policy

inf99 is an online casino and betting platform designed for players in Myanmar. This Privacy Policy ("Policy") fully explains how the personal information of users accessing the inf99 website (https://inf99.mom) is collected, stored, handled, and protected on an informed basis.

By accessing or using this website, you agree to comply with the terms set out in this policy. If you do not agree with any part of the policy, please do not use the website. This policy should be read together with inf99's Terms and Conditions.

2

Types of information we collect

The inf99 platform may collect the following types of information from you or from your use of the website, as needed to provide its services—

2.1 — Information you provide directly

  • Your name and contact details (phone number or email) provided when registering an account
  • Payment information entered when making deposits or withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer)
  • Age verification information provided to confirm you are 21 or older
  • Any information submitted when contacting customer support

2.2 — Technical Information Collected Automatically

  • IP address, browser type, device type, and operating system
  • Time of access to the site, pages viewed, and click records
  • Website usage data collected from cookies and web beacons
  • Game records — games played, time of play, and results

2.3 — Information Received from Third Parties

  • Payment service providers (for financial verification)
  • Compliance and protection verification services
3

How We Use Your Information

inf99 handles your personal data only for legitimate purposes. Those purposes are—

  • Account registration, authentication, and service access
  • Processing and verifying deposit and withdrawal transactions
  • Delivering promotions such as Welcome Bonus, VIP program, and cashback correctly
  • Customer support via 24/7 live chat and [email protected]
  • Fraud prevention, security checks, and responsible gambling protection
  • Analysing site performance and functionality
  • Meeting legal record-keeping requirements

We do not retain your personal data longer than necessary — only for as long as needed to fulfil the service and any related requests.

4

Cookies and Tracking Technologies

The inf99 website uses cookies and similar technologies. These help the site run better and allow us to understand how you use it. Types of cookies include—

  • Essential Cookies: Cookies that are strictly required for the site to function — handling login sessions and security
  • Functional Cookies: Cookies that remember your language preference and settings
  • Analytics Cookies: Used to analyse site traffic and improve the user experience

You can restrict cookies through your browser settings; however, if essential cookies are disabled, some features of the site may not work correctly.

5

Data Sharing with Third Parties

inf99 will not sell, rent, or trade your personal data. It may be shared with third parties only in the following cases—

  • Payment Services: Payment platforms such as KBZPay, Wave Money, AYA Pay, and CB Pay receive only the data strictly necessary to process financial transactions
  • Technology Services: For site operations, cloud hosting, and security services — these parties may only handle data under our instructions and may not use it for their own purposes
  • Legal Requests: Cases required under applicable Myanmar law — we will make every effort to notify you where possible
  • Fraud Prevention: Verification services required for player protection and anti-money laundering purposes

For any data sharing with third parties, we ensure that a data protection agreement is in place that meets inf99's protection standards.

6

Data Security Measures

inf99 has put in place technical and operational measures to protect your personal data from unauthorised access, alteration, destruction, and disclosure—

  • SSL (Secure Socket Layer) encryption — all data transfers are encrypted
  • Data is stored on encrypted servers
  • Access to data is restricted to staff who directly need it to deliver the service
  • Regular security checks and intrusion detection systems
  • Data breach response plan

No security system can be guaranteed 100% unbreachable, but we will continue to follow the best security practices in the industry.

7

Your Rights Regarding Personal Data

As an inf99 customer, you have the following rights—

Right to Access

You can request to see what data we hold about you.

Right to Rectification

You can request corrections to any personal data that is inaccurate or incomplete.

Right to Erasure

You can request deletion of your personal data where there is no legitimate reason for us to keep it.

Right to Restriction

In certain cases, you can request that we limit how we process your data.

Right to Portability

You can receive the data you have provided to us in a readable format.

Right to Object

In certain cases, you have the right to object to how we process your data.

To exercise any of these rights, contact us at [email protected]. You can also reach us anytime through our 24/7 live chat.

8

Age Protection — 21+ Requirement

The inf99 platform is intended for players aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If we discover that a minor has accessed our website and provided personal data, we will take all necessary action immediately.

Parents or guardians who have concerns about their child's personal data being processed are welcome to contact us immediately at [email protected].

9

Policy Updates and Notifications

inf99 may update this Privacy Policy from time to time in response to service improvements and legal requirements. When changes are made—

  • The "Last Updated" date on this page will be revised
  • Minor changes — please review when visiting the website
  • Major changes — registered account holders will be notified in advance via 24/7 live chat or email

Continuing to use the website after changes are published will be taken as your acceptance of the updated policy.

10

Contact and Enquiries

For any questions or requests regarding this Privacy Policy, you can reach the inf99 support team—

  • 24/7 Live Chat: Get instant support in Myanmar language on the inf99 website
  • Email: [email protected] — you can also contact us by email for matters relating to your personal data

We also encourage you to read our Responsible Gaming policy. inf99 is fully committed to the safety and wellbeing of our players.

What You Should Know About Personal Data Protection

inf99 collects the contact information you provide when registering an account, payment and transaction records, gaming history, and technical information automatically generated by your browser or device (such as IP address and browser type). All data is handled solely to provide services and maintain security.

Yes. inf99 protects your data through SSL encryption and encrypted servers. Data access is restricted to staff who directly need it, and regular security checks are carried out. The platform is committed to fair play and personal data protection as core policy.

No. inf99 does not share your data with advertising or marketing companies. Only the information strictly necessary to process payments is shared with payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay). These third parties are bound by agreement not to use it for their own purposes.

Yes, you can. Contact [email protected] to request data deletion. However, some data may be subject to deletion restrictions due to legal record-keeping requirements (for example, financial transaction records); if that applies, you will be clearly informed.

You can still browse the website with cookies restricted, but login session handling and security functions may not work correctly. If your browser blocks essential cookies required for core website functions, you will not be able to log in and play. You can block only analytics cookies without affecting access to gameplay.

The "Last updated" date on this page will be updated. For important changes affecting player accounts, you will be notified in advance via inf99's 24/7 live chat or email. Continued use of the website after changes are published will be taken as your acceptance of the updated policy.