inf99 — Play responsibly
and stay safe
Gaming should be enjoyable. inf99 provides tools, limits, and safety information so players can stay in control and enjoy games without them becoming a problem.
Gaming is meant to be fun
inf99 puts player wellbeing first. Casino games, football betting, and lottery games are a form of entertainment, but it's important to know when to stop.
The possibility of losing money is part of how gambling works, and every player needs to understand that losses can happen. Enjoy gambling as entertainment, not as a way to make money. You can only get real enjoyment from gaming when you manage your budget and time carefully.
inf99 gives every player the tools they need to stay in control — from setting spending limits to taking a break from gambling — so each player can make their own informed decisions.
Self-control tools for players
inf99 provides tools so players can set their own limits. These can be adjusted at any time in your account settings.
Deposit Limit
Set your own maximum deposit amount per day, week, or month. By defining your own limit, you can prevent spending beyond your budget.
Money ControlSession Time Limit
Set a maximum playing time per day. When the limit is reached, the system will send you a notification and your session will end.
Time ManagementTemporary Time-out
When you want to take a break, choose a time-out of 24 hours, 7 days, or 30 days. During this period, you will not be able to log in and play.
ProtectionSelf-Exclusion
If you want to stop gambling completely, you can apply for a long-term self-exclusion. Contact support to set this up — it takes effect immediately.
Exclusion24/7 Support
If a gambling-related problem comes up at any time, you can reach our team directly in Burmese via live chat.
24/7 HelpViewing Your Game History
Every player can view their game history and deposit/withdrawal records directly in their account to keep track of how much they are spending.
TransparencyWarning Signs of Problem Gambling
Watch out if you notice these signs
- Chasing losses by continuing to gamble to win back money you have lost
- Constantly recalculating how much money you are spending while gambling
- Trying to cut back or stop gambling but being unable to do so
- Relationships with family and friends becoming strained
- Repeatedly borrowing money to gamble
- No longer finding enjoyment in anything unrelated to gambling
- Betting more and more with no ability to stop
Tips for Responsible Gambling
- Set a budget before you play and do not go over it
- Only gamble with money you can afford to lose — never with money you need for other expenses
- Limit your playing time and put your family relationships first
- Do not treat gambling as a way to earn income
- Do not gamble when you are sad, angry, or stressed
- If you find it hard to stay in control, contact support
How to Apply for Self-Exclusion
If you want to take a break or stop gambling entirely, follow the steps below. The first contact channel at inf99 is live chat.
Open Live Chat
Open inf99's 24/7 live chat and let the agent know you are contacting them about responsible gambling.
Choose a Period
Choose a temporary time-out (24 hours to 30 days) or a longer-term self-exclusion.
Confirm
Support will confirm which account settings have been adjusted.
Takes Effect Immediately
Once the setting is applied, gambling stops right away and cannot be resumed until the period ends.
Deposit and Withdrawal Limits
inf99 has default financial limits in place for every player. These limits are designed to help protect against financial loss.
| Transaction Type | Minimum Amount | Note |
|---|---|---|
| Deposit | 10,000 Ks | For all methods |
| Withdrawal | 30,000 Ks | For all methods |
| Withdrawal Processing Time | 30 minutes – 3 hours | Under normal conditions |
Supported deposit methods — KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. Players can set a limit that matches their gambling budget through support.
What you should know about setting limits
A spending limit takes effect immediately once it is set. If you want to lower it, there is a 24-hour waiting period, which helps you make a considered decision rather than acting on impulse.
If you want to raise a limit, that can be changed straight away. If you want stricter protection, you can discuss that with support. inf99 always respects each player's decision.
If Gambling Becomes a Problem, Get Help
If you feel that gambling is becoming a problem, you do not have to deal with it alone. inf99's support team is available in Burmese 24 hours a day, 7 days a week and can offer guidance on responsible gambling.
If you feel you have run out of options on your own, you can email [email protected] to request help with responsible gambling.
If a friend or family member is facing a gambling problem, you can also help them through these same channels.
How to Reach Support
- Live Chat — 24/7 instant response in Burmese
- Email — [email protected] (Burmese / English)
Questions Players Should Ask Themselves
Ask yourself these questions —
- Are you gambling to win back money you have lost?
- Are you betting more and finding it hard to stop?
- Is gambling causing strain in your relationships with family?
- Are you struggling to find ways to get money to gamble?
- Have you ever lied to your parents or friends about your gambling?
If you answered "yes" to any of these questions, contact support immediately.
inf99's Commitment
inf99 is a platform that puts players' safety and wellbeing first. Just as we prioritize SSL encryption and data security, we protect players' personal wellbeing with the same level of care.
Fair play is at the heart of inf99. Every player can review their own gaming activity at any time and adjust their limits, so you can always protect yourself from problem gambling.
Gambling should be a form of entertainment that brings enjoyment. inf99 promises to work alongside players to keep it that way. To create an environment where any issue can be spoken about openly, you can reach us at [email protected].
A Safe and Trustworthy Platform
- SSL Encryption
- Fair Play Policy
- Player Data Privacy Protection
- Strict 21+ Age Restriction Enforcement
Responsible Gambling FAQ
Knowing how to play safely means you can enjoy it more
Set your limits and play responsibly. If you'd like to learn more about games and how to play, you can read through these links.
inf99's Other Games and Services
After playing responsibly, you can explore the range of games inf99 has to offer.